Legal notice

 

This Legal Notice applies to the website and online store operated under the name ysmcul.shop.

By accessing, browsing, or using this website, you acknowledge and agree to the provisions set out in this Legal Notice. This notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Website Operator

Website and store name: ysmcul.shop
Email: info@ysmcul.shop
Phone: +61 8 8739 4073
Business address: 18 Madgwick Street, Wynnum QLD 4178, Australia

For legal, commercial, privacy, intellectual property, or customer service enquiries, please contact us using the details above.

2. Purpose of the Website

ysmcul.shop operates as an online retail website through which customers may:

• Browse products;

• Review product information;

• Place orders;

• Make payments;

• Manage customer accounts;

• Contact customer support; and

• Access information about shipping, returns, refunds, privacy, and store policies.

The website is intended primarily for personal and household shopping purposes.

3. Australian Consumer Law

Nothing in this Legal Notice excludes, restricts, or modifies any consumer guarantee, right, remedy, condition, warranty, or liability that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.

Products supplied to Australian consumers come with guarantees that cannot be excluded under the Australian Consumer Law.

Depending on the circumstances, customers may be entitled to a repair, replacement, refund, cancellation, or compensation where a product:

• Is faulty, defective, or unsafe;

• Is not of acceptable quality;

• Is not fit for its normal purpose;

• Is not fit for a disclosed particular purpose;

• Does not match its description, sample, or representation; or

• Is not supplied within an agreed or reasonable time.

Any limitation or exclusion contained in this Legal Notice applies only to the maximum extent permitted by law.

4. Accuracy of Website Information

We take reasonable steps to ensure that information published on the website is accurate, current, and complete.

However, website information may occasionally contain:

• Typographical errors;

• Technical inaccuracies;

• Outdated information;

• Pricing errors;

• Product availability errors; or

• Formatting or display errors.

We may correct or update website information when an error is identified.

If an error materially affects an order, we will contact the customer and provide an appropriate option, which may include confirming the corrected information, cancelling the affected product, or issuing a refund.

We will not use this clause to avoid responsibilities arising under applicable consumer law.

5. Product Information and Images

Product descriptions, specifications, measurements, photographs, colours, and other information are provided to help customers make informed purchasing decisions.

Actual product appearance may vary slightly because of:

• Screen settings;

• Lighting conditions;

• Photography;

• Manufacturing tolerances;

• Packaging changes; or

• Minor production variations.

Such minor variations do not affect a customer’s rights where a product is materially different from its description, image, sample, or representation.

6. Prices and Promotions

Unless otherwise stated, prices displayed on the website are expressed in Australian dollars.

Prices, discounts, promotions, and product availability may change from time to time.

Any applicable shipping charges, taxes, or mandatory fees will be displayed before checkout is completed.

We aim to ensure that all pricing and promotional claims are accurate and not misleading. Where an obvious error occurs, we will contact the affected customer before fulfilling the order.

7. Intellectual Property

Unless otherwise stated, the website and its original content are owned by, licensed to, or lawfully used by ysmcul.shop.

Protected content may include:

• Text;

• Product descriptions;

• Photographs;

• Graphics;

• Logos;

• Icons;

• Videos;

• Page layouts;

• Website designs;

• Marketing materials;

• Databases; and

• Software-related elements.

Website content may be protected by copyright, trade mark, design, and other intellectual property laws.

No ownership rights are transferred to website users.

8. Permitted Use

You may access and use the website for lawful, personal, and non-commercial purposes.

You may view, temporarily download, or print reasonable extracts from the website for personal shopping or recordkeeping purposes.

This permission does not authorise commercial reproduction, republication, resale, or distribution of website content.

9. Prohibited Use of Website Content

Without prior written permission, you must not:

• Copy or reproduce substantial parts of the website;

• Republish website content on another website;

• Use product images or descriptions for unauthorised commercial purposes;

• Sell, license, or distribute website content;

• Modify or create derivative works from protected content;

• Remove copyright, trade mark, or ownership notices;

• Scrape, extract, or collect website data systematically;

• Use our branding in a misleading manner; or

• Suggest an affiliation, sponsorship, or endorsement that does not exist.

Requests for permission may be sent to info@ysmcul.shop.

10. Brand Names and Trade Marks

The name ysmcul.shop, associated logos, graphics, slogans, and brand identifiers may be protected by applicable intellectual property laws.

References to third-party names, logos, products, or trade marks remain the property of their respective owners.

The appearance of a third-party trade mark on the website does not necessarily indicate sponsorship, endorsement, partnership, or affiliation.

11. Intellectual Property Complaints

If you believe that content published on our website infringes your copyright, trade mark, design, or other intellectual property rights, contact us at:

info@ysmcul.shop

Please provide:

• Your full name and contact details;

• Identification of the protected work or right;

• Identification of the allegedly infringing content;

• The location of the content on our website;

• An explanation of your claim;

• Evidence of ownership or authority; and

• A statement that the information supplied is accurate.

We will review legitimate notices and may remove or restrict access to disputed content while the matter is investigated.

12. Customer-Submitted Content

Customers may be able to submit reviews, comments, photographs, feedback, or other content.

Customers retain ownership of their original content. By submitting content, the customer grants ysmcul.shop a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, format, and use that content for operating, improving, and promoting the store.

Customers must not submit content that:

• Infringes another person’s rights;

• Is false, misleading, or fraudulent;

• Is defamatory, threatening, discriminatory, or unlawful;

• Contains malicious software;

• Reveals another person’s private information without permission; or

• Misrepresents a paid or incentivised review as independent.

We may remove content where reasonably necessary for legal, security, privacy, relevance, or policy reasons.

We will not remove a genuine customer review solely because it expresses a negative opinion.

13. Third-Party Services

The website may rely on third-party services, including:

• Shopify;

• Payment processors;

• Shipping carriers;

• Fulfilment providers;

• Analytics providers;

• Advertising platforms;

• Customer support systems; and

• Social media services.

These third parties may operate under their own terms, privacy policies, and legal obligations.

Where a third party acts independently, ysmcul.shop does not control that party’s website, systems, or business practices.

Nothing in this section excludes responsibility that ysmcul.shop cannot lawfully exclude, including responsibility for service providers acting on our behalf where applicable.

14. External Links

The website may contain links to external websites for convenience or informational purposes.

We do not necessarily control, approve, endorse, or guarantee:

• External website content;

• External products or services;

• External privacy practices;

• External security measures; or

• The continued availability of external websites.

Customers should review the legal terms and privacy policies of third-party websites before using them or providing personal information.

15. Website Availability

We take reasonable steps to keep the website available, secure, and operational.

Access may occasionally be interrupted because of:

• Scheduled maintenance;

• Emergency maintenance;

• Software updates;

• Hosting failures;

• Network disruptions;

• Cybersecurity incidents;

• Technical faults; or

• Events outside our reasonable control.

We do not guarantee that the website will always be uninterrupted or entirely free from technical errors.

We will take reasonable steps to restore affected services where practicable.

16. Website Security

Users must not:

• Attempt to gain unauthorised access to the website;

• Interfere with website security;

• Introduce viruses or malicious software;

• Conduct unauthorised vulnerability testing;

• Overload or disrupt website infrastructure;

• Access another customer’s account without permission; or

• Use automated systems in a manner that materially interferes with the store.

Suspected unlawful activity may be reported to relevant service providers or authorities.

17. No Professional Advice

General information published on the website is provided for retail and informational purposes.

Unless expressly stated otherwise, website content does not constitute:

• Legal advice;

• Financial advice;

• Medical advice;

• Tax advice;

• Technical advice; or

• Other professional advice.

Customers should obtain appropriate professional advice where their circumstances require it.

Product-specific instructions, warnings, and safety information should always be followed.

18. Disclaimer of Warranties

To the maximum extent permitted by law, we do not guarantee that:

• Every website function will always be available;

• All technical errors will be corrected immediately;

• Every product will remain continuously available;

• Website access will always be uninterrupted; or

• Independent third-party services will operate without interruption.

This disclaimer does not exclude statutory consumer guarantees or other rights that cannot lawfully be excluded.

19. Limitation of Liability

To the maximum extent permitted by law, ysmcul.shop will not be liable for loss or damage that:

• Was not reasonably foreseeable;

• Was caused by the user’s unlawful conduct;

• Resulted from misuse of a product contrary to clear instructions;

• Was caused by unauthorised changes to a product;

• Resulted from the user’s material breach of store policies; or

• Was caused solely by an independent third party outside our reasonable control.

Nothing in this Legal Notice excludes or limits liability for:

• Fraud;

• Intentional misconduct;

• Breach of a non-excludable consumer guarantee;

• Personal injury where liability cannot be excluded; or

• Any other liability that cannot lawfully be excluded or limited.

20. Privacy and Personal Information

Our collection, use, disclosure, storage, and protection of personal information are described in our Privacy Policy.

The website may use cookies and similar technologies for:

• Essential website functions;

• Shopping cart operation;

• Account management;

• Fraud prevention;

• Analytics;

• Customer preferences; and

• Advertising where permitted.

Privacy enquiries may be sent to info@ysmcul.shop.

21. Returns, Refunds, and Shipping

Orders are also governed by our:

• Shipping Policy;

• Return and Refund Policy; and

• Terms of Service.

These policies should be read together with this Legal Notice.

Where a conflict exists, applicable law and any non-excludable consumer rights will prevail.

22. No Unauthorised Representation

No employee, contractor, customer service representative, supplier, influencer, or other person is authorised to make a representation or promise on behalf of ysmcul.shop unless that authority has been granted by us.

Official commitments concerning orders should be confirmed through:

• The website;

• An order confirmation;

• A written store policy; or

• Written communication sent from an authorised ysmcul.shop contact channel.

This section does not exclude liability for representations that are legally attributable to us.

23. Changes to This Legal Notice

We may update this Legal Notice to reflect changes to:

• Applicable laws;

• Our website;

• Our business operations;

• Our products or services;

• Our technology providers; or

• Our legal and compliance practices.

The updated version will be published on this page with a revised “Last updated” date.

Changes will not unfairly remove rights relating to an order already accepted.

24. Severability

If any provision of this Legal Notice is found to be unlawful, invalid, or unenforceable, that provision will be read down to the minimum extent necessary.

If it cannot be read down, it will be removed without affecting the remaining provisions.

25. Governing Law

This Legal Notice is governed by the laws of Queensland, Australia, and applicable Commonwealth laws.

The parties submit to the non-exclusive jurisdiction of the courts and tribunals of Queensland and any courts entitled to hear appeals from them.

Nothing in this section prevents an Australian consumer from exercising rights available under the laws of another state or territory where those rights apply.

26. Contact Us

For questions about this Legal Notice, contact:

ysmcul.shop
Email: info@ysmcul.shop
Phone: +61 8 8739 4073
Address: 18 Madgwick Street, Wynnum QLD 4178, Australia